Online Guide
SEPM Guide
Discover our Guide for Social and Environmental Performance Management
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Resources
Case studies & Field examples
NWTF Orients the Board on SPM
Description of how NWTF orients its board to its SPM responsibilities and social performance targets.
Case studies & Field examples
Fundacion Génesis Empresarial Reports to Board on SPM Progress
Describes Fundación Génesis Empresarial's system for reporting to its board on social performance.
Case studies & Field examples
IDEPRO (Bolivia) Takes Corrective Action and Launches PRO-CADENAS
Describes a case in which IDEPRO used social performance data to identify unmet needs and build and monitor a new program to respond to those needs.
Case studies & Field examples
Khushhali Bank Reports Using a Social Dashboard
Example of a social performance dashboard from Khushhali Bank.
Case studies & Field examples
KASHF Foundation Sets Social Performance Indicators as KPIs for Its Chief Operating Officer
Description of the social performance KPIs that KASHF Foundation set for its COO and how they did it.
Case studies & Field examples
Examples of Social Targets for Senior Managers
Sample social targets that providers might set for their senior managers.
Case studies & Field examples
CASHPOR Identifies a Social and Financial Risk
Description of how CASHPOR used negative social outcomes data to shape a reponse to reduce risk and increase impact.
Case studies & Field examples
CRECER (Bolivia) Addresses Quality in Response to Lack of Impact
Describes how CRECER took a negative client outcome finding and responded by increasing quality.
Case studies & Field examples
KASHF Foundation Monitors Risk Using Client Interviews
KASHF Foundation interivews a sample of clients to help monitor risks.
Guidelines
Social Performance Risks to Monitor
Examples of common social performance-related risks and how to monitor them.
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