Online Guide
SEPM Guide
Discover our Guide for Social and Environmental Performance Management
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Resources
Guidelines
Guidance for Disaggregated Employee Satisfaction Survey and Result-Sharing
Criteria for aligning employee satisfaction and exit survey processes and practices with the USSEPM.
Case studies & Field examples
VisionFund and ESAF Monitor Employee Satisfaction and Understand Reasons for Staff Exit
ESAF and VisionFund Cambodia employ employee satisfaction and employee exit surveys to understand employee experience and improve retention and performance.
Case studies & Field examples
NRSP in Pakistan Responds to Employee Grievances
NRSP's grievance mechanism employs several good practices to address employee concerns quickly and enhance employee satisfaction overall.
Guidelines
Guidance for Grievance Mechanisms
Provides some key characteristics of USSEPM-aligned grievance mechanisms.
Case studies & Field examples
FINCA Peru Grievance Mechanism
Example of how FINCA Peru handles employee grievances.
Case studies & Field examples
Example of Employee Positions and Related SPM Duties
Examples of the roles and responsibilities of various positions commonly found in FSPs in supporting and managing social performance.
Case studies & Field examples
Elements of a Job Description
Explanation and definitions of the key components of a complete job description.
Guidelines
Guidance on Protection of Vulnerable Groups
Detailed guidance on protecting vulnerable groups such as children, migrants, etc.
Guidelines
Guidance for USSEPM-ALIGNED HR Policies
Provides more detailed guidance on how policies should be structured to meet the USSEPM.
Guidelines
Guidelines for USSEPM-ALIGNED Compensation and Benefits Policies
Provides more detailed guidance on acceptable compensation and benefits policies and practices.
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