Online Guide
SEPM Guide
Discover our Guide for Social and Environmental Performance Management
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Resources
Case studies & Field examples
Example of a Theory of Change: Credit & Questions Linked to Client Bussines Outcomes
A brief example of a theory of change connecting implementation strategy with client business growth outcomes and eventually poverty and vulnerability reduction.
Case studies & Field examples
Defining Social Goals : Guidance and an Example from Komida
This brief case provides an example of Komida's (Indonesia) social goals showing how outputs relate to desired outcomes.
Case studies & Field examples
Fonkoze Defines Target Clients
Case briefly describes Fonkoze's Staircase Out of Poverty approach and how it allows them to target and match client segments to the right products and services.
Tools & Templates
MicroLoan Foundation Loan Officer Induction Training Manual 2019
Training manual developed and used by MicroLoan Foundation to on-board and training new loan officers. Includes training on values and mission of the organization as well as the functions of the loan officer job.
Tools & Templates
MicroLoan Foundation Gender-Disaggregated Report on Employees by Position
An example of an HR reporting showing the gender breakdown employees in different positions.
Guidelines
Grameen Foundationâs Recruitment and Selection Toolkit
Grameen Foundationâs Recruitment and Selection Toolkit
Case studies & Field examples
VisionFund International Recruits Local Loan Officers Using Outreach Events
Description of VisionFund International's loan officer recruitment process using outreach events to attract and selection value-aligned loan officers.
Guidelines
Guidance for Disaggregated Employee Satisfaction Survey and Result-Sharing
Criteria for aligning employee satisfaction and exit survey processes and practices with the USSEPM.
Case studies & Field examples
VisionFund and ESAF Monitor Employee Satisfaction and Understand Reasons for Staff Exit
ESAF and VisionFund Cambodia employ employee satisfaction and employee exit surveys to understand employee experience and improve retention and performance.
Case studies & Field examples
NRSP in Pakistan Responds to Employee Grievances
NRSP's grievance mechanism employs several good practices to address employee concerns quickly and enhance employee satisfaction overall.
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