Online Guide
SEPM Guide
Discover our Guide for Social and Environmental Performance Management
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Resources
Case studies & Field examples
Over-indebtedness Case Study: Bangladesh
Brief summary of the experience of the 4 largest microfinance providers in Bangladesh each individually taking action to limit growth. Though they couldn't agree on collective action, their individual actions helped avert an over-indebtedness crisis in 2008.
Guidelines
Detecting and Monitoring Over-indebtedness Risk in the Market
Lists signs and indicators to look for to identify if there is over-indebtedness in your portfolio or market.
Case studies & Field examples
KASHF Foundation Monitors Risk Using Client Interviews
KASHF Foundation interivews a sample of clients to help monitor risks.
Case studies & Field examples
MicroLoan Foundation Responds to Missed Outreach Targets by Reducing Barriers
Provides an example of how MicroLoan Foundation used information that it wasn't reaching its target clients to adjust product design and staff training.
Case studies & Field examples
Examples of Social Targets for Senior Managers
Sample social targets that providers might set for their senior managers.
Case studies & Field examples
IDEPRO (Bolivia) Takes Corrective Action and Launches PRO-CADENAS
Describes a case in which IDEPRO used social performance data to identify unmet needs and build and monitor a new program to respond to those needs.
Case studies & Field examples
Fundacion Génesis Empresarial Reports to Board on SPM Progress
Describes Fundación Génesis Empresarial's system for reporting to its board on social performance.
Case studies & Field examples
Khushhali Bank Reports Using a Social Dashboard
Example of a social performance dashboard from Khushhali Bank.
Case studies & Field examples
Incofin Defines Responsible Growth
Briefly explains how Incofin's investment strategy takes into account different definitions of "responsible growth" according to financial service provider and market conditions.
Case studies & Field examples
Financial Service Providers in Serbia and Bosnia-Herzegovina Monitor Market Saturation and Over-indebtedness Risk
Provides 2 examples of practices financial service providers use to detect over-indebtedness and market saturation risk.