Outcomes Management & the Voices of Customers in Financial Inclusion
The Experience of Grameen Credit Agricole Microfinance Foundation and Oxus with leonardo
In November 2026, we will present the recent Women Client Study conducted by leonardo for Oxus Tajikistan in partnership with the Grameen Crédit Agricole Foundation.
The webinar will explore how outcomes management and customer voices can contribute to better understanding clients’ needs and improving financial services.
Join us to discover the experience of Oxus and Grameen Crédit Agricole, including innovative methodologies, lessons learned, and the value of outcomes surveys for different stakeholders.
Register on Zoom Meeting:
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🇬🇧 Webinar in English on Thursday, November 5 at 2:00 PM (Paris time) - REGISTER
Speakers:
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Maya Azcona – Technical Assistance Programme Officer, specialising in blended finance and impact investing for Grameen Crédit Agricole
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Jan Moellmann – Co-founder & CEO at leonardo.
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Vatansho Vatanshoev – Chief Executive Officer for OXUS Tajikistan, Board member of OXUS Kyrgyzstan and OXUS Afghanistan
Cerise+SPTF Moderators:
- Cécile Lapenu, Executive Director
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