Training the Leaders of Tomorrow
Since 2017, Cerise+SPTF has been working with BNP Paribas as part of the Leaders for Tomorrow initiative to train a team of Leadership Talents each year in social and environmental performance management and conducting social audits using SPI Online assessment tools.
What Client Complaints Really Tell Us
Resource in English, Spanish, and French - Many financial service providers assume that fewer complaints mean happier clients and stronger consumer protection. In reality, complaints rarely tell the story we think they do.
Responsible Agriculture and Food Sector
A project to equip sector stakeholders with management tools that integrate responsible business conduct and client protection standards for agribusinesses.
Meet the SEPM Pros!
The SEPM Pros Network is a committed workforce to support better social and environmental practices with financial service providers in the field. Meet them and learn about their experiences!
Environmental Policy for a Financial Service Provider
Practical templates in English, Spanish and, French, for financial service providers to manage environmental risks, improve environmental performance, and strengthen client resilience.
Special Report of e-MFP's Inclusive Finance 2025
From 12 to 14 November, 2025 in Luxembourg, the conference explored the sectorâs most pressing themes: inclusive insurance, digital transformation, sustainable outcomes management, responsible client protection, women empowerment, climate resilience, and the future of impact measurement.
Financial Abuse Research Paper
Cerise+SPTF and Grameen Foundation collaborated in research to test a survey instrument designed to measure the nature and prevalence of financial abuse among microfinance customers in Benin.
Special Report of the African Inclusive Finance Week 2025
From 13-17 October, 2025 in Nairobi, Kenya, we engaged in fruitful discussions with inspiring actors from the inclusive finance ecosystem. We also reconnected with long-standing partners and friends from the field. Our huge congratulations to ADA for hosting such an important event!
Market System Approach in Nicaragua
Over the last ten years, Cerise+SPTF has been engaged in Nicaragua to support "a recovery rooted in solidarity". We've produced a podcast that revisits this journey through the eyes of practitioners from a variety of stakeholder groups.
Data Analytics & Capacity Building for Global Gender Smart Fund
Since 2019, Cerise+SPTF has been collaborating with the Global Gender Smart Fund (GGSF), formerly known as the Microfinance Enhancement Facility (MEF), to strengthen the Fundâs approach to social and environmental performance management, while supporting its partner financial institutions in adopting best practices in client protection and responsible finance.
Training Series on Environmental Performance Management with Oikocredit
Between November 2023 and May 2025, Cerise+SPTF conducted three online training series on Environmental Performance Management for Oikocreditâs partner financial service providers in South-East Asia, Sub-Saharan Africa and Latin America.
